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Terms of Service

1. Introduction

Welcome to These Terms of Service govern the use of our services and the purchase of our custom-made print-on-demand products. By accessing or using our website, you agree to comply with these terms.

2. Definitions

  • Custom Product: An item made specifically according to the customer's specifications.

  • Customer: The person who purchases products from

3. Use of Our Services

  • You must provide accurate and complete information when placing an order.

  • You may not use our services for any illegal or unauthorized purpose.

4. Order Process

  • Orders for custom products must be placed through our website.

  • Once an order is confirmed, it cannot be canceled or modified due to the personalized nature of the product.

5. Production and Delivery

  • We are committed to producing and delivering the product according to the specifications provided by the customer.

  • Production and delivery times will be provided at the time of order.

6. Intellectual Property

  • All designs and custom products created by Arema Arega are the property of Arema Arega and may not be replicated without permission.

7. Limitation of Liability

  • Arema Arega is not liable for any damages or losses resulting from the use of our products, except to the extent permitted by law.

Refund Policy

1. General

  • Due to the personalized nature of our print-on-demand products, we do not accept returns or offer refunds once the order has been confirmed and produced.

2. Exceptions

  • If the product arrives damaged or defective, the customer must contact us within 7 days of receiving the product.

  • In such cases, photographic evidence of the damage or defect will be required.

3. Claim Procedure

  • Send an email with your order number and photos of the damaged or defective product to

  • We will review your claim and, if valid, will issue a replacement product at no additional cost.

  • Claims will be processed within 10 working days of receipt of the returned item.

  • Due to the personalized nature of our print-on-demand products, the replacement for your product will arrive between 15 - 30 days after we have processed your claim.

4. Non-Refundable

  • Products designed and produced according to the customer's specifications are non-refundable, except in cases of damage or defect as mentioned above.

5. Communication

For any questions or concerns about our Refund Policy, please contact us at


For any inquiries related to these Terms of Service or our Refund Policy, please contact our support team at

*This returns policy does not affect your statutory rights.


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